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Get your team on the same page so they can do their best work

My User Manual helps enhance communication and understanding

Most conflicts, without a doubt, are communication issues.

Either someone doesn’t understand the other person’s perspective.

Or they have different working styles that can lead to them butting heads.

With a greater appreciation of everyone’s different styles, you not only avoid conflict but speed up team efficiency and increase collaboration.

The My User Manual Card in Pip Decks is a great tool to do just that.

"My User Manual" is a personal document that offers insights into an individual’s:

  • Working style

  • Communication preferences

  • How they deal with stress

  • Their passion projects outside of work etc.

How It Works

Each team member crafts a personal "User Manual" that encapsulates their optimal working patterns, essential needs for exceptional performance, preferred feedback methods, and approaches to stress.

This manual serves as a guide for others to interact effectively with them.

In Practice

  1. Before team meetings, members prepare a draft of their manual based on reflective prompts.

  2. They pair up, sharing and learning about each other's preferences.

  3. Discussions ensue where commonalities and unique traits are acknowledged and appreciated.

  4. These insights then shape one-to-one interactions and the creation of a "Team Charter" that aligns everyone.

  5. Manuals are shared widely, fostering transparency and understanding across the organization.

The time you invest in this process pays dividends that far outweigh the initial time investment.

Pro Tip: Start on Day 1 - Encourage a new joiner to complete it on Day 1 of their onboarding so that everyone is on the same page and share it with their teammates.

“A team is not a group of people who work together. A team is a group of people who trust each other.” - Simon Sinek